SocialSenseAI
Harness the Power of Social Media Data with Social Sens AI
Unlock social media potential with SocialSenseAI from OpenCS. Extract insights, make informed decisions for company success
How BENCHMARK AI Benefits Your Business
Enhance Customer Acquisition
SocialSenseAI analyzes social sentiments, like MetLife did. They tailored marketing and saw a 1% boost in customer acquisition. For a company with $200 million annual revenue and $5,000 average spend, that's $2 million extra.
Decrease Customer Churn
SocialSenseAI empowers companies to identify dissatisfied customers promptly and address their concerns proactively, reducing customer churn rates. Assume a 1% reduction in churn – that's an additional $2 million in retained revenue.
Increase Customer Satisfaction
Monitor customer sentiment on social media with SocialSenseAI to identify areas for improvement and enhance overall customer satisfaction. A 1% increase in satisfaction could mean an additional $2 million in revenue.
Decrease Customer Complaints
Promptly address customer complaints and issues raised on social media using SocialSenseAI, leading to a decrease in complaints. Even a modest 1% reduction in complaints can save your company $2 million by resolving issues efficiently.
Increase Customer Perception
Identify customer preferences, sentiments, and product discussions with SocialSenseAI. Align your offerings and create a perception of superior products. A 1% increase in customer perception means yet another additional revenue gain of $2 million.